Customer Engagement Coordinator

3 weeks ago


Scranton, Pennsylvania, United States Toyota Of Scranton Full time
Customer-Focused Service Representative Wanted

We are looking for a skilled and enthusiastic Service Representative to join our team at Toyota of Scranton. This individual will be responsible for delivering outstanding customer service and contributing to the success of our service department.

Salary and Benefits:

The estimated salary range for this position is $38,000 - $48,000 per year, plus a comprehensive benefits package, including health insurance, dental insurance, vision insurance, disability insurance, life insurance, and a 401K plan with company match.

Duties and Responsibilities:
  • Manage inbound and outbound phone calls with customers to provide timely and accurate information about services and scheduling.
  • Promote internet service leads to drive sales and revenue growth.
  • Develop and implement effective retention and recall campaigns to foster long-term customer relationships.
Education and Qualifications:
  • High school diploma or equivalent required.


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