Retail Service Excellence Coordinator

3 days ago


Scranton, Pennsylvania, United States Redner's Markets Full time
Job Title: Retail Service Excellence Coordinator

Redner's Markets is seeking a detail-oriented and organized Retail Service Excellence Coordinator to support our front-end operations. In this role, you will be responsible for ensuring that our customers receive excellent service and that our front-end team meets high service standards.

Key Responsibilities:
  • Monitor and report on customer service performance metrics.
  • Develop and implement strategies to improve customer service.

Requirements:
  • A minimum of 1 year of experience in a customer-facing role.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.

Benefits:
  • Salary: $40,000 per year.
  • Opportunities for professional growth and development.
  • A friendly and supportive work environment.


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