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Customer Service Coordinator
3 weeks ago
Customer Service Representative plays a vital role in the Collision Repair Department at Toyota of Scranton. As the first point of contact for clients, this position ensures an excellent experience through meeting and greeting customers, answering phones, coordinating with department managers, and managing administrative tasks.
This role also involves providing support by addressing client concerns, resolving complaints, and gathering feedback to improve service quality. In addition, the representative will be trained to become a licensed collision estimator, gaining valuable skills and industry certification.
