Fitness Center Representative

2 weeks ago


Corpus Christi, Texas, United States Taymax Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness center.

Key Responsibilities

  • Provide exceptional customer service to members, prospective members, and guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage front desk activities, including answering phones, checking members into the system, and assisting with membership sales and renewals.
  • Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club, including completing daily assigned tasks, helping with priority cleaning lists, and performing walk-around and bathroom checks.

Requirements

  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Ability to work independently as well as part of a team.
  • A positive, upbeat attitude and a passion for fitness and health.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

Equal Opportunity Employer

Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where everyone can thrive and contribute to our mission of enhancing people's lives through fitness.



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