Automotive Sales Consultant
6 days ago
About Us
Bronco Lube, LLC is a reputable and family-owned business that has been serving the automotive needs of the community since 2002. We operate multiple locations in the Pee Dee and Upstate regions of South Carolina, providing top-notch maintenance and repair services to our customers.
Job Summary
We are seeking a highly skilled and customer-focused Service Advisor/Writer to join our team. As a Service Advisor/Writer, you will be responsible for creating a seamless customer experience from arrival to completion of service. This includes reviewing vehicle inspection reports, advising customers on recommended and optional services, and assisting in the decision-making process.
Key Responsibilities
- Customer Service: Provide exceptional customer service, ensuring a positive experience for every customer who visits our facility.
- Vehicle Inspection Reports: Review vehicle inspection reports with customers, advising on recommended and optional services to meet their needs.
- Sales and Marketing: Assist customers in the decision-making process, explaining benefits, costs, and product features to meet their automotive needs.
- Payment and Sales: Complete sales transactions, including taking payment and ensuring a smooth customer experience.
- Service Center Support: Assist in the service center with vehicle service when needed, ensuring efficient and effective operations.
Requirements
- Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
- Customer Service Skills: Demonstrate strong customer service skills, ensuring a positive experience for every customer.
- Sales Experience: Have sales experience, with a passion to achieve and exceed sales goals.
- Automotive Knowledge: Possess basic knowledge of the automotive industry, although not required.
- Technical Skills: Be proficient in utilizing a Windows 10 computer system to navigate customer information and take payments.
- Physical Demands: Be able to work outdoors, spending up to 10 hours per day standing/moving around the facility.
- Education: Possess a high school diploma or equivalent.
- Driver's License: Hold a valid driver's license.
Benefits
- Competitive Pay: Starting pay at $14 per hour, based on experience.
- Paid Time Off: Enjoy paid vacation and personal days.
- Paid Holidays: Receive paid holidays.
- Insurance: Enjoy major medical, dental, vision, and life insurance benefits.
- Retirement Plan: Participate in a 401(k) plan with matching contributions.
- On-the-Job Training: Receive comprehensive on-the-job training to ensure success in the role.
- Career Advancement: Enjoy opportunities for career advancement within the company.
Equal Opportunity Employer
Bronco Lube, LLC is an equal opportunity employer, committed to a diverse and inclusive work environment. We prohibit discrimination and harassment in all forms, ensuring a fair and respectful workplace for all employees.
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