Bilingual Customer Support Specialist

6 days ago


Pompano Beach, Florida, United States Teleperformance USA Full time

Teleperformance USA is seeking a skilled Bilingual Customer Support Specialist to join our team. This is an exciting opportunity to work in a dynamic environment and provide top-notch customer service to clients.

About the Job

In this role, you will be responsible for handling customer inquiries and issues in a professional and timely manner. You will work closely with our team to deliver outstanding customer experiences and ensure that every interaction meets our high standards.

Key Responsibilities
  1. Handle customer inquiries and concerns via phone, email, or chat
  2. Provide accurate and helpful information to customers
  3. Work collaboratively with the team to resolve complex issues
  4. Stay up-to-date with product knowledge and company information
Requirements

To be successful in this role, you should have:

  • 6 months of customer service experience
  • Proficiency in Spanish and English languages
  • Ability to type 25 words per minute
  • High School Diploma or equivalent

The estimated salary for this position is $38,000-$48,000 per year, depending on experience and qualifications.



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