Bilingual Customer Service Representative
4 days ago
Marc Goldman - State Farm Agency in North Lauderdale, FL is seeking an experienced Front Office Team Member to join their team. As a bilingual customer service representative, you will be responsible for ensuring excellent service standards and responding efficiently to customer inquiries.
The ideal candidate should have strong communication skills, the ability to multi-task and work well under pressure. A background in customer service or a related field is highly desirable.
Responsibilities:
- Provide product and services information to customers
- Resolve customer complaints and issues
- Manage incoming calls and maintain accurate records
Compensation:
Base pay: $40,000 per year, Paid Time Off (3 days plus 2 sick days), 10 Days Paid Vacation, Health and Dental benefits. This is a full-time position that offers valuable experience and opportunities for advancement.
Ideal Candidate:
- Must be willing to obtain Customer Service FL 4-40 license
- Must be bilingual English/Spanish
- Strong phone handling skills and active listening
- Comfortable making outbound calls
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