Bilingual Support Specialist
3 weeks ago
We are currently hiring for a Bilingual Customer Service Representative position in Vero Beach, FL. In this role, you will work closely with our sales team to provide exceptional customer service, process policy changes, verify customer information, and respond to inquiries within a specified timeframe.
Responsibilities
- Process customer policy change requests efficiently.
- Verify and update customer information accurately.
- Answer incoming phone calls promptly.
- Schedule appointments for sales staff.
- Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements
- Must speak English and Spanish fluently.
- Possess excellent customer service skills.
- Be proficient in multitasking and time management.
- Have a strong ability to communicate effectively.
- Be a driven and goal-oriented individual.
Benefits
As a Bilingual Customer Service Representative at GEICO Local Office, you will enjoy a competitive salary of around $50,000 - $65,000 per year, depending on experience. You will also receive mentorship from experienced agents, a professional office environment, team atmosphere, and a good work-life balance. Apply now to grow your career with us
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