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Crisis Intervention Case Manager

2 months ago

Naperville, Illinois, United States Edward-Elmhurst Health Full time

The Crisis Intervention Case Manager position is pivotal in providing immediate support within the Emergency Department. This role focuses on performing crisis evaluations, linking individuals to essential resources, and managing their needs after discharge. Collaboration with both medical and psychiatric teams is crucial to ensure comprehensive care for patients.

Key Responsibilities:

  • Conduct thorough crisis assessments and develop tailored care plans.
  • Facilitate connections between patients and relevant services.
  • Work alongside various healthcare professionals to optimize patient outcomes.
  • Coordinate with external agencies and insurance companies as necessary.

Essential Qualifications:

  • A Master's Degree or higher in a field related to behavioral health.
  • Strong communication abilities to handle complex situations with sensitivity.
  • Knowledge of DSM5, ICD10, and interqual/MCG criteria.
  • A minimum of two years of experience in assessment roles.

Desirable Qualifications:

  • Two years of experience in crisis or emergency services within a behavioral health context.
  • Awareness of mental health laws and patient rights.

Licenses and Certifications Required:

  • Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Clinical Professional Counselor (LCPC).
  • Valid driver's license in the State of Illinois (if applicable).
  • CPI certification to be obtained within 90 days of employment.
  • Current CPR certification from an accredited organization within 90 days of employment.

Benefits Offered by Edward-Elmhurst Health:

  • Eligibility for Public Service Loan Forgiveness.
  • Comprehensive medical, dental, and vision insurance.
  • 401K retirement savings plan.
  • Tuition reimbursement opportunities.
  • Generous paid time off policy.
  • Access to fitness center amenities.
  • Various employee perks and discounts.