Entertainment Center Manager

1 week ago


Woodbridge, Virginia, United States Round1 Full time

Round1 Entertainment is seeking a dynamic and experienced Entertainment Center Manager to lead our team

As an Entertainment Center Manager, you will be responsible for the overall success of our facility, ensuring exceptional customer service, smooth operations, and a fun and engaging environment for guests.

Responsibilities:
  • Provide leadership and direction to a team of employees, fostering a positive and collaborative work environment.
  • Oversee daily operations, including staff scheduling, inventory management, and customer service procedures.
  • Ensure compliance with all safety regulations and company policies.
  • Develop and implement strategies to enhance guest satisfaction and drive revenue growth.
  • Resolve customer issues promptly and effectively, maintaining a high level of professionalism.
Qualifications:

We are looking for an individual with a proven track record in the entertainment or hospitality industry.

  • 3 to 5 years of experience managing a bowling alley, arcade, or similar entertainment venue is highly preferred.
  • Exceptional customer service skills and a commitment to providing a positive guest experience are essential.
  • Strong operational skills with a focus on time management and efficiency.
  • Previous experience in retail/restaurant or customer service environments is required.
  • Ability to lead by example, motivate team members, and foster a culture of excellence.
Work Environment:

This role requires working in a fast-paced and dynamic environment. You will be exposed to moderate noise levels and frequent customer interactions.

Physical Demands:

The position involves regular bending, stretching, twisting, climbing, and standing for extended periods. You may also be required to lift up to 100 pounds with assistance.



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