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Store Operations Manager

2 months ago

Woodbridge, Virginia, United States Extra Space Full time

Job Summary

We are seeking a highly motivated and organized Store Operations Manager to join our team at Extra Space Storage. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our facility, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Sales and Revenue Growth
    • Meet or exceed sales targets through unit rentals, unit insurance, and moving supplies.
  • Facility Maintenance
    • Maintain the cleanliness and organization of the facility, including sweeping, mopping, and changing light bulbs.
  • Team Collaboration
    • Work collaboratively with the store team to achieve sales and customer service goals.

Requirements

  • Experience
    • 1+ year of customer-facing employment experience.
  • Skills
    • Strong computer skills.
  • Education
    • High school diploma or GED equivalent.
  • Other
    • Current, valid driver's license with access to a reliable personal vehicle (except in NYC).

What We Offer

  • Competitive Compensation
    • Competitive starting pay + monthly bonus opportunity.
  • Benefits
    • Paid Time Off accrued throughout the year, increasing with years of service.
    • Generous 401(k) match with Traditional and/or ROTH choices.
    • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
    • EXTRAHealthy Wellness Program with rewards towards your medical premium.
    • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.