Front Desk Hospitality Specialist

3 days ago


Greenville, South Carolina, United States Kashi LLC Full time
Job Overview

We are seeking a Front Desk Agent to join our team at Econolodge Inn and Suites. This family and worker oriented hotel is located in the heart of Pelham Road's entertainment district.

Compensation Package

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience. Benefits include competitive pay, health insurance, and opportunities for career advancement.

Key Responsibilities
  • Register and assign rooms to guests, ensuring seamless check-in and check-out processes.
  • Confirm phone and online reservations, providing excellent customer service and resolving any issues that may arise.
  • Respond to guest needs, requests, and complaints, maintaining a positive and professional demeanor.
  • Collect payment from departing guests, handling cash and credit transactions with accuracy and efficiency.
  • Keep records of occupied rooms and guests, utilizing software systems to track occupancy and manage room assignments.
  • Communicate pertinent guest information to designated departments, ensuring a cohesive and well-coordinated team effort.
Requirements and Qualifications
  • A minimum of 1-2 years of experience in customer service, front desk service, or related fields.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively.


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