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Customer Service Representative

2 months ago


Herndon, Virginia, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery store chain with a rich history dating back over 80 years. With over 160 stores across the Mid-Atlantic region, we are committed to providing our customers with the best shopping experience possible.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Assist with various tasks such as bagging groceries, loading carts, and processing transactions.
  • Work collaboratively with other team members to achieve store goals and objectives.
Why Work at Giant Food?

At Giant Food, we value our employees and offer a range of benefits and opportunities for growth and development. Some of the reasons why you should consider joining our team include:

  • Competitive pay and benefits package
  • Opportunities for advancement and career growth
  • Flexible scheduling and work-life balance
  • Discounts on store products and services
Requirements

To be considered for this role, you must have:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends