Business Development and Wellness Advocate

6 days ago


Dubuque, Iowa, United States Cottingham & Butler Full time
Job Overview

The Business Development and Wellness Advocate role at Cottingham & Butler's Health and Wellness division is a key position that focuses on providing exceptional customer service, supporting participants through their company's wellness program, and addressing any inquiries or concerns related to our wellness initiatives.

About the Job

This role serves as the frontline of our advocacy services, helping members navigate their benefits and ensuring they receive the support they need. The successful candidate will be responsible for:

  • Providing timely and effective responses to participant inquiries via phone, email, and chat
  • Supporting tasks such as processing Physician's Screening Forms, participant outreaches, printing or binding, and other special projects
  • Presenting solutions to improve efficiencies and the participant experience
  • Serving as an advocate for members to help them understand and utilize their benefits effectively

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

What We're Looking For

To succeed in this role, we are seeking candidates with several key characteristics: positive attitude, team-oriented mindset, solution-focused approach, high level of organization, and even-keel demeanor.

About Our Company

Cottingham & Butler's Health and Wellness division was created to meet the employer's needs and enhance the participant's experience. We focus on reducing medical costs while increasing employee engagement and productivity by offering onsite biometric screenings, engaging participants through technology and programming, educating participants with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.



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