Business Support Specialist

1 week ago


Dubuque, Iowa, United States Thrivent Financial Full time

**Job Summary**: We are seeking an experienced Business Support Specialist to join our team at Thrivent Financial. This is a 32-hour per week position that will provide administrative support to our team, including handling incoming telephone calls, maintaining office supplies, and preparing routine correspondence.

**About the Role**: The successful candidate will have previous administrative experience, strong technical skills, and excellent communication and interpersonal skills. They will be responsible for supporting projects, administration of various programs, and processing functions as needed. The ideal candidate will also be able to represent the organization in work with external clients and cultivate and maintain relationships with outside organizations.

**Key Responsibilities**:

  • Handle incoming telephone calls and respond to requests for information
  • Maintain office supplies and process mail
  • Prepare or coordinate the preparation of routine correspondence, reports, and special projects
  • Support projects, administration of various programs, and processing functions as needed
  • Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice's Financial Advisors
  • Update the contact management system with client/member contact and preference information
  • Assist Financial Advisors in the preparation and follow up for the client/member meetings
  • Tracks practice expenses and oversees the practice bill paying

**Requirements**: To be successful in this role, you will need to have previous administrative/secretarial experience, strong technical computer aptitude, and knowledge of business tools such as Microsoft Word, Excel, and PowerPoint. You will also need to be able to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions.

**What We Offer**: We offer a competitive salary of $17-20/hour dependent upon experience, plus benefits and opportunities for growth and development. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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