Customer Service Representative

3 weeks ago


Columbus, Nebraska, United States Goodwill Industries of Greater Nebraska Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Production Associate at Goodwill Industries of Greater Nebraska. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with production tasks, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with production tasks, including sorting, containerizing, and labeling donated items for sale.
  • Operate a cash register, accurately processing sales transactions and handling customer payments.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and surrounding areas.
  • Perform other duties as assigned by management, including opening and closing the store, receiving and processing donations, and participating in inventory management.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in customer service, sales, or production preferred.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift, carry, push, and pull objects weighing up to 50 pounds, frequently up to 25 pounds.
Benefits

Goodwill Industries of Greater Nebraska offers a comprehensive benefits package, including medical, dental, vision, life insurance, and 403(b) retirement plan. We are an equal opportunity employer and welcome applications from diverse candidates.



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