Front Desk Associate
3 weeks ago
My Place Hotels is seeking a highly motivated and detail-oriented Hotel Representative to join our team. As a Hotel Representative, you will be responsible for providing exceptional guest service, handling front desk duties, and ensuring a smooth and enjoyable stay for our guests.
Key Responsibilities:
- Provide excellent guest service and respond to guest inquiries and needs in a timely and professional manner.
- Check guests in and out, handle room assignments, and ensure accurate billing and payment processing.
- Operate the phone system, take and transfer calls, and respond to guest requests and concerns.
- Maintain a clean and organized front desk area, including dusting, vacuuming, and restocking supplies.
- Assist with laundry, housekeeping, and other tasks as needed.
- Stay up-to-date on hotel policies, procedures, and promotions to provide accurate information to guests.
Requirements:
- Basic computer skills, including Microsoft Office.
- Excellent written and spoken communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Dependability, professionalism, and a commitment to providing exceptional guest service.
About My Place Hotels:
My Place Hotels is a fun and dynamic work environment that offers advancement opportunities and a chance to make a real difference in the lives of our guests. If you're looking for a challenging and rewarding role, apply today to become a part of our team
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