Member Services Representative

5 days ago


Monaca, Pennsylvania, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free" experience.

Key Responsibilities:
  • Customer Service: Greet members and guests, answer phones, and assist callers with various questions, ensuring a positive and welcoming experience.
  • Front Desk Activities: Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
  • Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area and lobby, perform regular facility cleaning and upkeep, and ensure the cleanliness of exercise equipment and tanning beds.
Requirements:
  • Qualifications: High school diploma or equivalent, prior customer service experience preferred, and ability to interact in a positive and professional way with members and co-workers.
  • Physical Demands: Ability to walk and stand for prolonged periods, frequently stoop, bend, kneel, crouch, climb, reach, twist, grasp, and make repetitive hand motions, and occasionally lift, carry, push, and/or pull moderate amounts of weight (up to 50lbs).
Why Join Planet Fitness?
  • Contribute to Changing Lives: Help us create a healthier Planet by providing exceptional customer service and contributing to a positive member experience.
  • Work with a Dynamic Team: Join a talented and motivated group of professionals who share our passion for fitness and customer service.

We offer a range of benefits, including medical, dental, vision insurance, PTO, free Black Card membership, 401(k) and Roth retirement savings plans, and more. We are an equal opportunity employer and welcome applications from qualified candidates.



  • Monaca, Pennsylvania, United States Planet Fitness - Fitton Clubs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a superior Judgement Free member experience.Key...


  • Monaca, Pennsylvania, United States Planet Fitness - Fitton Clubs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a Judgement Free member experience.Key...


  • Monaca, Pennsylvania, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Summary": "We are seeking a motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member...


  • Monaca, Pennsylvania, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Summary": "We are seeking a motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member...


  • Monaca, Pennsylvania, United States Apex Innovations Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone and email.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and...


  • Monaca, Pennsylvania, United States Western & Southern Life Full time

    Job SummaryWe are seeking a highly motivated and results-driven Financial Services Representative to join our team at Western & Southern Life. As a Financial Services Representative, you will play a critical role in meeting the financial needs of our clients by providing expert advice and guidance on insurance and investment solutions.Key...


  • Monaca, Pennsylvania, United States Western & Southern Life Full time

    Job Title: Financial RepresentativeAt Western & Southern Life, we are seeking a highly motivated and results-driven Financial Representative to join our team. As a Financial Representative, you will play a critical role in meeting the financial needs of our middle-income clients by providing them with tailored solutions for risk protection, financial...


  • Monaca, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cashier and Front End Services Representative to join our team at Walmart. As a Cashier and Front End Services Representative, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesSmile, greet,...


  • Monaca, Pennsylvania, United States Apex Innovations Full time

    We are seeking a skilled Customer Service Representative to join our team at Apex Innovations. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients in the mobile phone sector.Key Responsibilities:Provide timely and effective support to customers via phone and emailMaintain accurate and...


  • Monaca, Pennsylvania, United States Planet Fitness Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member...


  • Monaca, Pennsylvania, United States Planet Fitness Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free"...

  • Team Member

    3 weeks ago


    Monaca, Pennsylvania, United States Carrols Corporation Full time

    Unlock Your PotentialAt Carrols Corporation, we're on the hunt for talented individuals to join our team as Team Members. As a key member of our fast-paced team, you'll play a vital role in serving up the best burgers around and delivering an exceptional customer experience.What Does a Team Member Do?Deliver top-notch customer service by serving our...


  • Monaca, Pennsylvania, United States My Place Hotels Full time

    Job SummaryMy Place Hotels is seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient guest experience, and maintaining the highest standards of professionalism and integrity.Key...


  • Monaca, Pennsylvania, United States GetGo Café + Market Full time

    {"Job Title": "Convenience Store Team Member", "Job Summary": "At GetGo Café + Market, we're redefining the convenience store experience. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring a safe and clean environment for our guests.Responsibilities:* Maintain a safe and secure environment for...


  • Monaca, Pennsylvania, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Store Team Member to join our team at Michaels Stores. As a Retail Store Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, delivering friendly customer service, and ensuring a clean and safe environment for customers and staff.Key...


  • Monaca, Pennsylvania, United States Giant Eagle Full time

    Job SummaryGiant Eagle is seeking a motivated and detail-oriented Overnight Store Team Member to join our team. As a key member of our store team, you will play a critical role in ensuring the smooth operation of our store during overnight hours.Key ResponsibilitiesReplenish products on the shelf, rotating stock and maintaining code dating proceduresRing up...


  • Monaca, Pennsylvania, United States GetGo Café + Market Full time

    {"Job Title": "Convenience Store Team Member", "Job Summary": "At GetGo Café + Market, we're redefining the convenience store experience. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring a safe and clean environment for our guests.Responsibilities:* Maintain a safe and secure store environment,...


  • Monaca, Pennsylvania, United States Wendy's Full time

    Why Wendy'sBe part of a dynamic team in the quick service industry.Enjoy premium wages for working late night shifts.Work in a team environment with a focus on customer satisfaction.Develop your multitasking skills and provide quality service to our guests.Prepare orders with speed and accuracy in a clean and organized environment.What You Can Expect$100...


  • Monaca, Pennsylvania, United States GetGo Café + Market Full time

    Job SummaryAs a GetGo Café + Market Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service. You will also provide guidance and coaching to Team Members, ensuring the store runs like clockwork. In this role, you will be on the fast track to store leadership — coaching,...


  • Monaca, Pennsylvania, United States Penn State University Full time

    Job Summary:We are seeking a motivated and detail-oriented individual to join our team as a Food Service Assistant at Penn State University. As a member of our culinary team, you will be responsible for providing exceptional customer service and ensuring the highest quality food preparation and presentation.Key Responsibilities:Prepare and serve food to...