Member Services Rep Full Time

3 months ago

Monaca, United States Planet Fitness Full time
Position: Member Services Rep - Full Time - Afternoon/Evening

We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience BILINGUAL English/Spanish are encouraged to apply

Some of your responsibilities will include:

Customer Service/Front Desk Activities:
  • Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point to sale system.
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
  • Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
  • Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Prior Customer Service experience preferred
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Upbeat, positive and professional attitude
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
  • Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
  • Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work alongside an amazing group of talented, dynamic professionals
Want more reasons?
  • Medical, Dental, Vision Insurance
  • PTO - Paid Time Off
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • Healthcare and Dependent Care Flexible Spending Accounts
  • STD, LTD, Term Life Insurance and other benefits

Note: We participate in E-Verify for all Utah locations.

E-Verify Participation Poster:

E-Verify Right to Work Poster:

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirn consideracin por el empleo sin distincin de raza, color, religin, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra caracterstica protegida por la ley.

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Member Services Rep Full Time Overnight

    4 months ago

    Monaca, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Overnight  We are searching for a motivated Member Services Representative to join our team!   As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member...

  • Member Services Representative

    1 week ago

    Monaca, Pennsylvania, United States Planet Fitness - Fitton Clubs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a Judgement Free member experience.Key...

  • Member Services Representative

    5 days ago

    Monaca, Pennsylvania, United States Planet Fitness Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free"...

  • Member Services Representative

    1 week ago

    Monaca, Pennsylvania, United States Planet Fitness - Fitton Clubs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a superior Judgement Free member experience.Key...

  • Convenience Store Attendant, Full-time

    2 days ago

    Monaca, United States AVI Foodsystems Full time

    AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Convenience Store Attendant, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients,...

  • Service Team member

    1 week ago

    Monaca, United States Michael's Inc Full time

    Michaels - 115 Wagner Rd, Bldg B [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers shop the store and find what they're looking for; Provide a fast and friendly check out experience; Acknowledge customers, help locate product and provide solutions; Execute a well merchandised and in stock store; Deliver friendly customer...

  • Janitor (Full Time)

    1 week ago

    Monaca, Pennsylvania, United States Compass Group Careers Full time

    Job SummaryJob Title: Janitor (Full Time)Job Type: Full-timeLocation: Shell Polymers - 300 Frankfort Road, Monaca, PA 15061Job Description:We are seeking a reliable and detail-oriented Janitor to join our team at Shell Polymers. As a Janitor, you will be responsible for maintaining a clean and safe environment for our employees, visitors, and...

  • Overnight Team Member

    6 days ago

    Monaca, United States GetGo Café + Market Full time

    Job DescriptionJob SummaryA GetGo Retail Team Member application is for a variety of positions that GetGo frequently hires. By submitting this application, you are expressing interest in this location, and will be considered for all non-leadership positions available within the location. We are looking for full-time and part-time Team Members for multiple...

  • Convenience Store Team Member

    3 weeks ago

    Monaca, Pennsylvania, United States GetGo Café + Market Full time

    {"Job Title": "Convenience Store Team Member", "Job Summary": "At GetGo Café + Market, we're redefining the convenience store experience. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring a safe and clean environment for our guests.Responsibilities:* Maintain a safe and secure store environment,...

  • Store Team Member

    6 days ago

    Monaca, United States GetGo Café + Market Full time

    Job DescriptionJob SummaryNow offering a $2,000 bonus: - $500 payment at 90 days - $500 payment at 180 days - $500 payment at 270 days - $500 payment at 365 days. As a GoGetter, you will be a key player in keeping the kitchen and store running like clockwork. You will often be the first and last smiling face our customers see. From the morning rush to the...

  • Store Team Member

    4 weeks ago

    Monaca, United States GetGo Caf + Market Full time

    Job Summary Now offering a $2,000 bonus: - $500 payment at 90 days - $500 payment at 180 days - $500 payment at 270 days - $500 payment at 365 days. As a GoGetter, you will be a key player in keeping the kitchen and store running like clockwork. You will often be the first and last smiling face our customers see. From the morning rush to the afternoon lunch...

  • Part-time Faculty Member

    5 days ago

    Monaca, Pennsylvania, United States Community College of Beaver County Full time

    Job SummaryWe are seeking part-time or per diem faculty members to teach in our Associate Degree Nursing (ADN) major. The successful candidate will provide both classroom and clinical instruction as needed.ResponsibilitiesTeach in one or more of the following disciplines: Med/Surg, Maternal Newborn, Mental Health, Pediatrics, Nursing Management, and...

  • Team Member

    3 weeks ago

    Monaca, Pennsylvania, United States Carrols Corporation Full time

    Unlock Your PotentialAt Carrols Corporation, we're on the hunt for talented individuals to join our team as Team Members. As a key member of our fast-paced team, you'll play a vital role in serving up the best burgers around and delivering an exceptional customer experience.What Does a Team Member Do?Deliver top-notch customer service by serving our...

  • Retail Sales Associate Full Time

    1 week ago

    Monaca, United States PetSmart Full time

    PetSmart, Inc. - 105 Wagner Rd [Sales Associate / Team Member] As a Retail Sales Associate at PetSmart, Inc., you'll: Welcome customers to the store, facilitate an easy check out process as a cashier; Ensure the safety of all living pets in the stores, including fish, reptiles, birds, and small animals; Help the pet parents find exactly what they need, right...

  • Railcar Repair Technician

    4 weeks ago

    Monaca, Pennsylvania, United States Petroleum Service Group, LLC Full time

    About the RoleWe are seeking a highly skilled Railcar Repair Technician to join our team at Petroleum Service Group, LLC. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient repair of railcars.Key ResponsibilitiesInterpret job work orders and follow blueprints/schematics to perform required repairsUtilize...

  • Part-Time Technical Service Food Service Worker

    3 weeks ago

    Monaca, Pennsylvania, United States Penn State University Full time

    Job SummaryWe are seeking a highly organized and motivated individual to join our team as a Part-Time Technical Service Food Service Worker. This role requires exceptional customer service skills, good communication skills, and an outgoing personality. The successful candidate will be responsible for working in various areas of the kitchen and front of...

  • Full-Time School Psychologist for K-12 near Monaca, PA

    7 days ago

    Monaca, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.School Psychologist OpeningLocation: Near Monaca, PAStart Date: August 19, 2024End Date: June 1, 2025Hours per Week: 37.5Number of Schools Assigned: K-12Licenses Required: PA School Psychologist LicenseWe are looking for a skilled and compassionate School Psychologist to...

  • Full-Time School Psychologist for K-12 near Monaca, PA

    3 weeks ago

    Monaca, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.School Psychologist OpeningLocation: Near Monaca, PAStart Date: August 19, 2024End Date: June 1, 2025Hours per Week: 37.5Number of Schools Assigned: K-12Licenses Required: PA School Psychologist LicenseWe are looking for a skilled and compassionate School Psychologist to...

  • Full-Time School Psychologist for K-12 near Monaca, PA

    1 day ago

    Monaca, Pennsylvania, United States Sunbelt Staffing Full time

    Job SummarySunbelt Staffing is seeking a skilled and compassionate School Psychologist to provide crucial psychological support to K-12 students in a school setting.Key ResponsibilitiesConduct comprehensive psychological assessments and evaluations to identify academic and emotional needs.Develop and implement individualized intervention plans to support...

  • Convenience Store Team Member

    3 weeks ago

    Monaca, Pennsylvania, United States GetGo Café + Market Full time

    {"Job Title": "Convenience Store Team Member", "Job Summary": "At GetGo Café + Market, we're redefining the convenience store experience. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring a safe and clean environment for our guests.Responsibilities:* Maintain a safe and secure environment for...