Sales Operations Coordinator

3 weeks ago


Irvine, California, United States Tandym Group Full time

Tandym Group is a dynamic services company based in California.

We seek a skilled Sales Support Administrator to join our growing team. This role plays a crucial part in the Sales Operations team by coordinating the flow of orders from receipt to shipment.

Key Responsibilities:

  • Provide professional and efficient customer service via phone calls and emails.
  • Manage customer inquiries, contacts, new orders, changes, cancellations, and other relevant data in the dosimetry database as required.
  • Assist with order processing, handling the flow from receipt to review, packing, delivery updates, and shipping.
  • Collaborate closely with the Packing and Shipping department on customer delivery status, providing timely updates to customers and Production Management team members.
  • Maintain strong relationships with internal and external customers through effective communication and issue resolution.
  • Work with cross-functional teams including Sales, Customer Service, Operations, Finance, and Logistics to meet customer needs.
  • Participate in special projects and tasks assigned by management.

Qualifications:

  • Minimum 1 year of relevant work experience.
  • High School Diploma or equivalent.
  • Strong analytical skills, problem-solving abilities, and mathematical proficiency.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Excellent interpersonal and communication skills (written and verbal).
  • Attention to detail and high organizational skills.

Desired Skills:

  • Associate's or Bachelor's degree in a related field.
  • Experience in sales or a related field.

Estimated Salary: $62,500 - $82,500 per year



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