Culinary Training Specialist

2 weeks ago


San Jacinto, California, United States Soboba Casino Full time
Job OverviewPosition Summary

The Food & Beverage Trainer plays a crucial role in designing and implementing a robust training framework aimed at equipping Team Members and Leaders within the Food & Beverage Department. This role ensures adherence to regulatory standards while enhancing the overall Guest Experience in alignment with Soboba Casino Resort's Service Standards.

Key Responsibilities

  • Lead safety training initiatives covering essential topics such as food safety protocols, allergen awareness, and compliance with health regulations.
  • Evaluate service gaps and identify training requirements through comprehensive assessments.
  • Develop and curate educational materials and determine effective teaching methodologies.
  • Conduct training sessions for Food & Beverage Managers, Supervisors, and Team Members to foster professional growth.
  • Assess and track guest service performance against established Soboba Service Standards.
  • Innovate strategies to encourage ongoing compliance with Service Standards through recognition programs and incentives.
  • Support the onboarding process for new food and beverage staff members.
  • Coordinate and deliver ongoing regulatory and compliance training sessions.
  • Implement new regulations and maintain updated training materials.
  • Assist in the annual budget planning to ensure adequate resources for training initiatives.
  • Monitor operational processes and conduct inspections to ensure compliance within the Food & Beverage department.
  • Guide team members in minimizing food safety risks and achieving quality service standards.
  • Contribute to the Team Member Enhancement Training program by developing training manuals and assessment tools.
  • Maintain accurate records and generate reports to evaluate instructor performance and trainee progress.
  • Engage in special projects and additional responsibilities as assigned.

Qualifications

  • Must be at least 21 years of age.
  • High School diploma or equivalent is required.
  • A 4-year degree in a relevant field (such as training, education, or business) is highly desirable.
  • A minimum of 3 years of experience in Food and Beverage training and Food Safety Training is required.
  • At least 5 years of experience in Food & Beverage and guest service within the hospitality sector is essential.
  • TIPS Certification – Alcohol Awareness Certified Trainer is preferred.
  • Demonstrated experience as a Training Coordinator, Trainer, or Facilitator is necessary.
  • Strong understanding of instructional design principles and implementation.
  • Familiarity with learning management systems and online training tools is beneficial.
  • Proven ability to manage the complete training cycle from needs assessment to evaluation.
  • Excellent verbal and written communication skills are essential for maintaining a professional image.
  • Ability to assess learning needs and develop effective training strategies.
  • Proficient in various software applications (MS Office, restaurant management software, POS systems).
  • Certification in training instruction from a recognized professional training organization is desired.
  • Prior supervisory or management experience is preferred.
  • Must provide proof of eligibility to work in the United States.

Licenses and Certifications

  • Must obtain and maintain a valid Soboba Tribal Gaming Commission license.
  • Required to undergo drug and alcohol testing with negative results.
  • Must obtain and maintain a County of Riverside Food Handlers Card.
  • Must obtain and maintain TIPs (Training for Intervention Procedures) Certification.

Benefits

Full-time team members are eligible for a range of health and wellness benefits upon timely submission of enrollment forms. Benefit offerings may change, but currently include:

  • 401k Plan
  • Basic Life Insurance (employer paid) with an option for Supplemental Life Insurance
  • Medical, Dental & Vision coverage for employees
  • Employee Assistance Program
  • Wellness Program (including health fairs and educational initiatives)
  • Paid Time Off

Recognition Programs

Soboba Casino Resort values its team members and offers various recognition programs, including:

  • Quarterly and Annual Reward and Recognition Programs
  • Team Member Incentives
  • Discounted meals for team members


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