Studio Director

2 weeks ago

Miami FL USA, United States JETSET Pilates® Full time
General Manager - JETSET Pilates

We are seeking a dynamic and experienced General Manager to lead our new Flagship studio team and embody the spirit of our brand. As a General Manager, you will report to the Director of Operations and be the driving force behind the success of our studio launch and management, committed to nurturing a strong team, delivering exceptional customer experiences, and fostering a thriving Pilates community.

Key Responsibilities:
  • Be instrumental in the launch of JETSET Pilates pre-sales and community efforts, leading up to the opening party and launch.
  • Develop and implement local marketing initiatives to attract new clients and enhance studio visibility. Build and maintain strong relationships with local health, fitness, and wellness communities, as well as corporate partners and influencers.
  • The candidate is expected to undergo the JETSET Pilates training program and instruct an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 20 classes each week.
  • Lead day-to-day operations, ensuring the seamless execution of company strategies, policies, and procedures. Be the face of the studio, inspiring and guiding your team to achieve excellence.
  • Ensure every client receives outstanding service and an unparalleled fitness experience, adhering to JETSET Pilates' high brand standards.
  • Analyze key performance metrics such as sales, client retention, and class utilization. Use data-driven insights to drive continuous improvement and achieve ambitious studio goals.
  • Cultivate a positive team culture through effective communication, training, and mentorship. Oversee class and staff scheduling to ensure optimal studio operation.
  • Manage studio resources, including supplies, retail inventory, beverages, and any facilities issues. Ensure all client inquiries and concerns are addressed promptly and positively.
Requirements:
  • 3-5 years of management experience
  • Experience working in a sales, fitness or wellness environment
  • Willing and able to work nights, weekends and holidays as needed
  • Skilled in using Mindbody and managing CRM platforms
  • Strong interpersonal and communication skills
  • Ability to analyze and act on key performance metrics
  • Passion for Pilates and commitment to personal and team development

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, national origin, age, disability or veteran status.

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