Operational Supervisor

4 weeks ago

San Francisco, California, United States Heluna Health Full time
Job Summary

We are seeking a highly skilled and experienced Operational Supervisor to join our team at Heluna Health. As a key member of our operations team, you will be responsible for ensuring the smooth and professional functioning of our internal program team and external projects.

Key Responsibilities
  • Work closely with the Program Manager to develop and implement processes, work with program staff, and assist HQ leadership with defining and prioritizing strategic projects and day-to-day program operations.
  • Provide sound project management practices and cultivate relationships and partnerships with all external and internal customers by providing warm, friendly, positive, and supportive services.
  • Oversee operations administration, including purchasing of supplies, facility and equipment, travel, and maintenance.
  • Support the Program Manager by overseeing the administration of invoice review and approval, credit card reconciliation, and all payables reconciliation.
  • Manage and oversee CODE TL project performance, timelines, and deliverables, provide direction and support to project teams, and oversee all project deliverables using appropriate project management tools.
  • Develop project budgets, in collaboration with project staff and Heluna Health client support team.
  • Maintain documentation (e.g., spreadsheets, reports) of all administrative, fiscal, and programmatic activities, as indicated.
  • Maintain excellent working relationships with Heluna Health clients and program partners, subcontractors, vendors, and other partners.
  • Schedule and coordinate various meetings with staff to ensure program safety, issues, and program success.
  • Prepare notes, reports, and other documents for monitoring and reporting activities, as required, to ensure compliance with funding or other applicable regulations, or as directed.
Requirements
  • High school graduate; bachelor's degree from a four-year college or university or five years related experience and/or training highly desirable.
  • Experience with providing support to the homeless is also highly desirable.
  • Possess a valid Class C California driver's license and provide proof of automobile insurance -OR- the ability to utilize an alternate method of transportation when needed to carry out job-related essential functions.
Preferred Qualifications
  • Ability to meet deadlines, multi-task, effectively delegate, and work under pressure.
  • Excellent interpersonal and communication skills required.
  • Experience in and understanding of public health preferred.
  • Proficient in Microsoft Office Suite products such as Outlook, Word, Excel, and PowerPoint.
  • Ability to work independently with minimum supervision.
  • Ability to problem-solve, multi-task, and meet deadlines.
  • Ability to organize and direct projects to successful completion.
  • Ability to work as part of a team comprised of individuals across different agencies, disciplines, and locations.
Work Environment

General office setting, indoors, temperature-controlled.

Heluna Health is an affirmative action, equal opportunity employer that encourages minorities, women, veterans, and disabled to apply.

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