Seafood Order Coordinator

1 week ago

Wilmington, Delaware, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and detail-oriented Seafood Order Writer to join our team at Whole Foods Market. As a key member of our seafood department, you will be responsible for ensuring the accurate and timely ordering of seafood products, maintaining inventory levels, and providing exceptional customer service.

Key Responsibilities
  • Replenish seafood products through proper buying procedures, ensuring optimal inventory levels and minimizing waste.
  • Order seafood products and maintain accurate back stock levels, adhering to WFM ordering standards.
  • Monitor and act upon open PO reports for purchases and credits, ensuring accuracy and timeliness.
  • Control spoilage and shrink, achieving turn goals and participating in inventory management.
  • Complete spoilage, sampling, temperature, and sweep worksheets as required, maintaining accurate records.
  • Ensure timely and accurate orders for product, monitoring inventory turns and maintaining optimal stock levels.
  • Oversee customer special order procedures, providing exceptional customer service and ensuring timely fulfillment.
  • Analyze and control product transfers, waste, and spoilage, maintaining financial profitability.
  • Support leadership in conducting inventories, ensuring accuracy and completeness.
  • Maintain a clean and sanitary working environment, adhering to WFM cleanliness and safety standards.
  • Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.
  • Immediately report safety hazards and violations, maintaining a safe working environment.
Requirements
  • Comprehensive knowledge of seafood products, including species, sourcing, and handling.
  • Working knowledge and application of all seafood merchandising expectations, including display and presentation.
  • Ability to educate team members on product knowledge and convey enthusiasm, promoting sales and customer satisfaction.
  • Strong basic math skills, with ability to accurately calculate inventory levels and manage finances.
  • Knowledge and ability to use computer programs, including Microsoft Word, Excel, Outlook, and ordering systems.
  • Strong to excellent communication skills, with ability to work effectively with team members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions, providing exceptional service and support.
  • Ability to follow directions and procedures, with effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market, with commitment to promoting our values and goals.
  • Strong work ethic and ability to work in a fast-paced environment, with a sense of urgency and attention to detail.
Preferred Qualifications
  • 12+ months retail experience, with a focus on seafood or related products.
Physical Requirements
  • Ability to lift 50 pounds, with frequent standing, walking, and bending.
  • Exposure to FDA-approved cleaning chemicals and temperatures up to 90°F.
  • Ability to work in a wet and cold environment, with occasional use of knives and other cutting equipment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.

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