Front Desk Associate

3 days ago


Marble Falls, Texas, United States Wyndham Destinations Full time
Job Summary
We are seeking a Front Desk Associate to provide exceptional customer service and create memorable experiences for our guests.

About the Role
In this role, you will be responsible for registering guests, issuing unit keys, and providing information about the resort and local attractions. You will also process cash and credit card transactions, balance cash receipts, and complete other cashier/money handling responsibilities.

Key Responsibilities
  • Provide warm welcomes to guests from around the world.
  • Guide guests through the registration process and issue unit keys.
  • Process cash and credit card transactions in accordance with established procedures.
  • Balance cash receipts and perform bucket checks.
  • Complete all check-out procedures and verify guest folios.
  • Reserve and confirm reservations for individuals and groups.
  • Provide room rate quotes to guests.
  • Respond to guest inquiries and concerns in a timely manner.
Requirements
  • Professional appearance and a positive attitude.
  • Excellent communication skills, including reading, writing, and understanding English.
  • Ability to solve problems independently.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Basic computer and office skills.
Compensation and Benefits
We offer a competitive salary of $15.50 per hour, paid bi-weekly, plus a range of comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and 401(k) with employer match. Temporary and seasonal associates are ineligible for Paid Time Off.

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