Front Desk Associate

5 days ago


Boyne Falls, Michigan, United States Hilton Grand Vacations Full time

Hilton Grand Vacations is a leading provider of vacation ownership. We are currently seeking a skilled Front Desk Clerk to join our team at Mountain Run Resort.

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As a Front Desk Clerk, you will be responsible for providing exceptional customer service to guests and owners. This includes checking in/out guests, generating folios, and collecting payments. You will also be responsible for preparing arrival packets and area information, as well as answering phones and directing calls.

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We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes health insurance, 401(k) matching, and paid time off.

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To be successful in this role, you will need to have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. You will also need to have basic computer skills and be able to multitask with ease.

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Key Responsibilities:

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  • Provide exceptional customer service to guests and owners
  • Check in/out guests and generate folios
  • Collect payments and process transactions
  • Prepare arrival packets and area information
  • Answer phones and direct calls
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Requirements:

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  • Proficient English language skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills
  • High school diploma or equivalent required
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Benefits:

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  • Competitive salary range of $35,000 - $45,000 per year
  • Comprehensive benefits package, including health insurance and 401(k) matching
  • Paid time off and holidays
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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