Fitness Team Member

6 days ago


Wichita Falls, Texas, United States Planet Fitness Inc. Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.

Key Responsibilities:
  • Greet and welcome members, prospective members, and guests with a smile
  • Handle all front desk activities including answering phones, checking members in, and facilitating new member sign-ups
  • Take prospective members on tours of our facilities and showcase the benefits of membership
  • Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner

About Us: Planet Fitness Inc. is a leading fitness chain with over 2,000 locations across the United States. We are dedicated to providing a Judgement Free Zone where everyone feels welcome and empowered to reach their fitness goals.

Requirements:
  • Customer service background preferred
  • Basic computer proficiency
  • Passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability are musts
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers

Salary: $40,000 - $55,000 per year, depending on location and experience.

About the Role: As a Customer Service Representative, you will be an integral part of our team, working closely with members and staff to provide a world-class fitness experience. If you have a passion for helping others and a desire to work in a dynamic and supportive environment, we encourage you to apply.



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