Customer Support Representative I

2 weeks ago


Ozark, Arkansas, United States Bank OZK Full time

Position Overview:
As a vital member of our customer service team, you will be responsible for engaging with clients on behalf of Bank OZK. Your role will involve delivering detailed information regarding our offerings, addressing client inquiries, and efficiently handling service requests.

Key Responsibilities:
1. Interact with a diverse range of customers, providing them with essential information about our banking products and services.
2. Address and resolve customer complaints with professionalism and care.
3. Process customer requests promptly and accurately, ensuring a high level of satisfaction.

Essential Skills:
- Strong communication abilities
- Proficiency in managing high volumes of inbound inquiries
- Customer-focused mindset
- Ability to work effectively in a fast-paced environment



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