Bakery Department Manager

2 days ago

Novato, California, United States The Save Mart Companies Full time
Bakery Manager Job Description

The Bakery Department Manager is responsible for ensuring that our customers' needs are met and exceeded through effective day-to-day management of the operations and merchandising functions for the assigned department.

Key Responsibilities:
  • Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
  • Achieves department financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best department practices and optimization strategies utilizing innovative solutions
  • Directly leads department staff with focus on accountability and achieving high level of business performance outcomes for department
  • Develops department staff (annual appraisal discussion, supervision reports, annual goals/performance review, quarterly progress review, employee surveys)
  • Implements department's visual merchandising and plan providing innovative solutions, emphasizing 'fresh'
  • Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience
  • Oversees schematic implementation, stocking standards, item to tag integrity, back room organization
  • Manages product rotation, spoils, shrink, and markdowns
  • Ensures department's overall cleanliness/conditions
  • Manages sign and price integrity
  • Manages department to ensure bakery products are prepared according to banner guidelines and special orders are prepared as requested by customers
  • Trains department staff on department procedures, to include food preparation and packaging, hands-on safety, food safety, department planning tools
  • Orders product (utilizes order/inventory system, pre-orders, promotion/seasonal planning)
  • Analyzes and manages to product performance to maximize sales and profitability
  • Manages the accuracy of department inventory
  • Contributes to overall store conditions (to include store safety, food safety, sanitation, hazardous waste, protection of company assets, ensuring a safe working and shopping experience
Requirements:
  • Excellent communication, interpersonal, leadership/team building and training skills
  • Excellent customer service skills and suggestive selling ability
  • Strong organization, administration (to include department financial) and math skills
  • Knowledge of department operations and financials, bakery products, department food safety and hazardous materials rules/regulations, baking and decorating techniques, visual merchandising techniques, use and care of professional bakery equipment and tools, and applicable union contractual agreement language
Education:

One year of college (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience:

Two years Bakery Department experience – or - in current Produce, Meat, or Center Store Department Manager role

Physical:

Requires standing and other physical movements on a frequent basis. Requires lifting up to 40 lbs.

Competencies:
  • Customer Focus
  • Leading People
  • Management Skills
  • Personal/Interpersonal Skills

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