CSS Housing Case Manager

4 days ago

Novato, California, United States North Marin Community Services Full time
Job Title: CSS Housing Case Manager

North Marin Community Services is seeking a skilled CSS Housing Case Manager to join our team. As a key member of our Community Supports department, you will provide comprehensive case management services to support youth, adults, and families in need.

Job Summary:

The CSS Housing Case Manager will work collaboratively with internal and external partners to ensure that program participants are connected with all available resources, with a focus on housing and positive health outcomes. This role requires strong communication skills, time management, organization, and attention to detail, as well as the ability to track multiple participants with various needs and stages of growth.

Key Responsibilities:
  • Provide comprehensive case management services, including intake assessment and goal planning, care coordination, and enrollment and eligibility for public benefits.
  • Connect program participants to funding streams and resources, including rental and deposit assistance, and provide financial literacy and education as needed.
  • Participate in program planning and evaluation activities, and enroll, refer, and support participants in new NMCS programs and funding streams.
  • Empower youth, adults, and families in our diverse community to achieve well-being, growth, and success.
  • Assist other NMCS departments and programs with case management needs, and input and maintain documentation in an electronic records database.
Requirements:
  • Four years of experience providing case management or service coordination to community members in need, with a focus on low-income, BIPOC marginalized communities.
  • Strong communication skills, time management, organization, and attention to detail.
  • Ability to track multiple participants with various needs and stages of growth, including tracking progress in assigned databases.
  • Experience working with individuals and families who are homeless or in precarious housing situations.
  • Problem-solving skills, trauma-informed practices, harm reduction, and Housing First models.
  • Valid Class C driver's license and ability to pass a DMV Motor Vehicle Record (MVR) check.
Preferred Qualifications:
  • Fluent in English and Spanish, both written and spoken.
  • Knowledge of Marin County resources and partner agencies.
  • Apricot Social Solutions (electronic records database) and/or HMIS experience.

North Marin Community Services is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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