Hotel Front Office Coordinator

3 weeks ago


Fort Lauderdale, Florida, United States Holiday Exp Ft Lauderdale Full time
Job Summary

We are seeking a Night Auditor to join our team at Hyatt Place Dallas Grapevine. As a Night Auditor, you will be responsible for overseeing the front desk operations during the overnight shift, ensuring seamless guest services and maintaining accurate financial records.

Key Responsibilities:

  • Registering guests and making reservations in a timely manner
  • Maintaining accurate financial records, including balancing transactions and conducting security walks
  • Providing exceptional guest services, addressing concerns and resolving issues promptly
  • Collaborating with the housekeeping team to ensure rooms are clean and ready for guests
  • Maintaining high standards of cleanliness and organization throughout the hotel
  • Responding to emergency situations and providing support as needed
  • Maintaining confidentiality and handling sensitive information with discretion

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • At least 1 year of progressive experience in a hotel or related field, preferably in a supervisory role
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests
  • Basic math skills and accuracy in handling cash and credit transactions
  • Ability to work independently and make sound decisions in a fast-paced environment

Salary: $48,000 - $58,000 per year, depending on experience

Location: Hyatt Place Dallas Grapevine

Benefits:

  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays
  • The opportunity to work in a dynamic and growing company with a focus on customer satisfaction and employee development


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