Hotel Front Office Coordinator
3 weeks ago
We are seeking a Night Auditor to join our team at Hyatt Place Dallas Grapevine. As a Night Auditor, you will be responsible for overseeing the front desk operations during the overnight shift, ensuring seamless guest services and maintaining accurate financial records.
Key Responsibilities:
- Registering guests and making reservations in a timely manner
- Maintaining accurate financial records, including balancing transactions and conducting security walks
- Providing exceptional guest services, addressing concerns and resolving issues promptly
- Collaborating with the housekeeping team to ensure rooms are clean and ready for guests
- Maintaining high standards of cleanliness and organization throughout the hotel
- Responding to emergency situations and providing support as needed
- Maintaining confidentiality and handling sensitive information with discretion
Requirements:
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred
- At least 1 year of progressive experience in a hotel or related field, preferably in a supervisory role
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests
- Basic math skills and accuracy in handling cash and credit transactions
- Ability to work independently and make sound decisions in a fast-paced environment
Salary: $48,000 - $58,000 per year, depending on experience
Location: Hyatt Place Dallas Grapevine
Benefits:
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays
- The opportunity to work in a dynamic and growing company with a focus on customer satisfaction and employee development
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