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Front Office Operations Manager

3 weeks ago

Fort Lauderdale, Florida, United States Holiday Exp Ft Lauderdale Full time
Front Office Operations Manager Role

We are seeking a highly organized and detail-oriented Front Office Operations Manager to oversee the front desk operations at Woodspring Suites Waco.

Key Responsibilities:

  • Manage front desk operations, including guest check-ins, check-outs, and reservations
  • Conduct daily audits to ensure accuracy and completeness of reports
  • Respond to guest inquiries and resolve any issues in a timely manner
  • Train new staff members on front office procedures and policies
  • Maintain a high level of customer service and ensure a positive guest experience

Requirements:

  • 1 year of experience in a hotel or related field required
  • High School diploma or equivalent required
  • Previous supervisory responsibility preferred
  • Ability to work independently and with minimal supervision

Salary Range: $50,000 - $60,000 per annum, depending on experience

Benefits: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan