Patient Care Coordinator

1 week ago


Los Angeles, California, United States Optum Full time
Optum Job Opportunity

At Optum, we strive to deliver care and technology to help people live healthier lives. As a key member of our team, you will play a vital role in connecting patients with the care and resources they need.

Job Summary:

The Associate Patient Care Coordinator is responsible for providing front office support functions, including appointment scheduling, patient registration, and cashiering. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Manage patient wait times and ensure a positive experience
  • Complete check-in and check-out tasks, including demographic verification and insurance verification
  • Collect co-payments and issue receipts
  • Manage medical records and ensure accurate filing and scanning
  • Answer phones and schedule appointments
  • Establish and maintain effective working relationships with patients, employees, and the public

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A competitive salary and performance-based incentives
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment

Requirements:

  • High School Diploma or equivalent
  • 1+ years of experience in customer service or a related field
  • Beginner level of proficiency with Microsoft Office and EMR applications

Preferred Qualifications:

  • 1+ years of experience in a medical office setting
  • Bilingual (English/Spanish) or proficiency in another language
  • Prior experience with EMR computer applications

California Residents Only: The hourly range for California residents is $16.00 to $28.27 per hour. Pay is based on several factors, including education, work experience, and certifications.

About UnitedHealth Group:

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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