Front Desk Representative
4 weeks ago
The Wylie Inn and Conference Center at Endicott College is seeking a Front Desk Agent to provide exceptional customer service and ensure a smooth guest experience.
Responsibilities:
- Greet and register guests in a prompt and courteous manner
- Provide accurate and efficient service to internal and external customers
- Closely monitor and manage guest accounts to meet the property's high standards of quality
- Effectively communicate with guests, colleagues, and management to resolve any issues or concerns
- Perform various administrative tasks, including data entry and record-keeping
Requirements:
- High school diploma required; college degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Basic mathematical skills and ability to accurately input information using a computer system
- Ability to observe and detect signs of emergency situations
Working Conditions:
The Front Desk Agent will work in a dynamic and team-oriented environment, with a focus on providing exceptional customer service and ensuring a smooth guest experience. The ideal candidate will be able to work a variety of shifts, including weekends, holidays, and occasional overnight shifts.
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Front Desk Representative
4 weeks ago
Beverly, Massachusetts, United States Endicott College Full timeJob Summary: We are seeking a highly skilled Front Desk Agent to join our team at the Wylie Inn and Conference Center at Endicott College. As a Front Desk Agent, you will be responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay.Key Responsibilities:Provide exceptional...
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