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Customer Service Representative

2 months ago

Oakland, California, United States DOWNTOWN AUTO CENTER Full time
{"title": "Customer Service Representative", "content": "Customer Service Representative

At Downtown Auto Center, we value our employees and treat them like family. Our ongoing training programs, advancement opportunities, and progressive culture make us a great place to work. We promote from within and want to help your career grow without affecting your personal life. Our daily life is the best in the business, and we're sure you'll see why when you join us.


Responsibilities:


  • Communicate with visitors and incoming callers in a professional, friendly, and efficient manner.
  • Provide basic dealer information or direct customers to the correct department.
  • Handle customer payment and credit transactions.
  • Responsible for the daily balancing and reconciling of cash office account(s).
  • Assist service customers during the morning and evening when needed.
  • Assist with administrative duties as requested.

Requirements:


  • Excellent communication skills
  • Outgoing and positive demeanor
  • Professional presentation
  • Punctual nature and ability to handle schedule flexibility
  • A clean driving record & valid driver's license
  • A professional appearance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

", "lang_code": "en-US"}