Desktop Support Specialist
2 days ago
We are seeking a skilled Desktop Support Specialist to join our team at TEKsystems. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their desktop environments are running smoothly and efficiently.
Key Responsibilities:
- Diagnose and resolve desktop-related issues, including hardware and software problems
- Provide expert-level support for Citrix environments and software
- Collaborate with the local team to resolve complex technical issues
- Develop and maintain knowledge of Active Directory, SCCM, and other relevant technologies
- Stay up-to-date with the latest industry trends and technologies
Work Environment:
This is a 100% onsite position, requiring a strong ability to work in a fast-paced, dynamic environment. You will be part of a team of 12-15 technicians nationally, with regular collaboration with the local team. The Scottsdale office is home to senior executives, and you will need to have experience working in a similar environment.
Requirements:
- 3+ years of experience in desktop support, with a focus on hardware and software troubleshooting
- Expert-level knowledge of Citrix environments and software
- Strong understanding of Active Directory and SCCM
- Excellent communication and problem-solving skills
- Ability to work in a team environment and collaborate with others
What We Offer:
As a Desktop Support Specialist at TEKsystems, you will have the opportunity to work with a talented team of technical professionals, develop your skills and expertise, and contribute to the success of our clients. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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