Desktop Support Specialist

1 week ago


Scottsdale, Arizona, United States TEKsystems Full time
Job Overview

We are seeking a skilled Desktop Support Technician to join our team at TEKsystems. As a key member of our Desktop Services team, you will be responsible for providing top-notch technical support for our corporate office.

Key Responsibilities:

  • Diagnose and resolve hardware and software issues related to desktops, laptops, printers, mobile devices, and Citrix.
  • Provide expert-level support for O365, AD, SCCM, and Windows 7/10.
  • Collaborate with the team to troubleshoot complex issues and escalate to the proper team when necessary.

Requirements:

  • Proven experience in a desktop support environment, with a strong understanding of end-user hardware and software.
  • Familiarity with networking concepts, including DNS, DHCP, and mapped drives.
  • Excellent problem-solving skills and ability to work independently.

What We Offer:

A dynamic and supportive team environment, opportunities for growth and development, and a competitive compensation package.



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