Retail Applications Specialist

2 weeks ago


Phoenix, Arizona, United States Insight Global Full time

*OPEN TO RELOCATION CANDIDATES*

Location: 3 days onsite in NW Phoenix

Contract Duration: 6 month Contract to Hire

Benefits Offered: Medical, Dental, Vision Benefits - 401k

Essential Skills & Experience:

  • Minimum of 5 years in roles such as Application Analyst, System Analyst, or Business System Analyst.
  • At least 2 years of experience in Retail and Merchandising systems, focusing on analyzing, designing, configuring, and implementing intricate business processes while integrating with other systems.
  • Proven experience in the retail sector, ideally with both physical stores and online commerce. **Strong expertise in Retail Pricing and Promotions is essential.
  • Familiarity with SDLC, applying both Agile and Waterfall methodologies.
  • 5+ years of experience working with Databases and SQL.

Preferred Skills & Experience:

  • Experience with SAP Retail.
  • Familiarity with NCR AMS System.
  • Knowledge of Periscope.

Position Overview:

An opportunity exists for an Applications Analyst to join a dynamic team. The Senior Applications Analyst will be instrumental in the deployment of various Merchandising applications projects, providing ongoing operational support. This role includes transitioning an internally developed promotion system to a cloud-based application (Periscope) and ensuring its integration with SAP, Data Lake, and Cloud systems. The analyst will focus on applications related to pricing and promotions, primarily functioning in an analytical capacity.

Key Responsibilities:

  • Exhibit strong analytical and problem-solving capabilities to propose solutions for complex business needs.
  • Develop business and functional design specifications, identifying gaps between solution design and application capabilities, and proposing alternatives.
  • Demonstrate a comprehensive understanding of various business processes within Merchandising, Retail, Pricing, Promotions, Digital, and e-Commerce sectors.
  • Gather and implement business-driven requirements adhering to established standards.
  • Collaborate closely with the Project Lead, Architect, and Development team to ensure solutions align with business needs.
  • Ensure detailed technical requirements are captured from relevant IT teams, influencing technical solutions and negotiating resolutions for identified gaps.
  • Facilitate the creation and execution of test plans, test cases, and automation scripts; establish and manage acceptance criteria, and participate in defect identification and resolution with Developers and business teams.
  • Partner with the Test Lead to oversee testing for implemented functionalities and support all testing phases.
  • Engage in regular discussions with business partners to understand and shape ongoing operational requirements, issues, and opportunities for improvement.
  • Participate in Production Support activities, including being on-call, incident management, system upgrades, and disaster recovery.
  • Apply critical thinking skills to deliver complex solutions effectively.
  • Demonstrate initiative and self-motivation.
  • Provide leadership and mentorship to junior team members.


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