Front Desk Associate

2 days ago


Twin Falls, Idaho, United States Gold's Gym Idaho Full time
Job Description

The Front Desk Associate will provide exceptional customer service to members, guests, and staff, ensuring a welcoming and efficient experience. Key responsibilities include greeting and directing individuals, handling inquiries, and performing administrative tasks. A strong understanding of customer service principles and basic accounting procedures is required.

Key Responsibilities:
  • Provide exceptional customer service to members, guests, and staff
  • Direct individuals to the right person or place
  • Handle inquiries and perform administrative tasks
  • Assist with cancellations, freezes, and billing issues
  • Participate in Strength, cleaning parties, and monthly staff meetings

A passion for fitness and excellent communication skills are essential for success in this role.


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