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Sales Representative

2 months ago

Tulsa, Oklahoma, United States Galaxy Group Full time
Inside Sales Representative

We are seeking a dedicated and results-driven Inside Sales Representative to join our manufacturing team at Galaxy Group. This full-time position offers a unique opportunity to gain comprehensive experience with our customers, products, systems, and industry terminology, all while contributing to revenue growth and supporting our manufacturing operations.

Key Responsibilities:
  • Develop and Maintain Strong Customer Relationships: Build and maintain strong relationships with the sales team and customers to ensure accurate and efficient order processing and distribution for our manufacturing products.
  • Order Processing and Fulfillment: Handle the collection and entry of new and additional product orders, coordinating with the manufacturing team to ensure timely fulfillment.
  • Customer Account Management: Manage customer accounts and track interactions, including inquiries and feedback, while keeping the manufacturing team informed of any relevant updates.
  • Issue Resolution and Communication: Collaborate with team members to address and resolve customer issues or concerns via phone, email, and fax, providing prompt, professional communication.
  • Reporting and Analysis: Prepare and present reports on account status, sales leads, and new prospects to management, including updates related to manufacturing and production schedules.
  • Compliance and Continuous Improvement: Adhere to company policies and procedures, including sales reporting, system data entry, and credit management, ensuring alignment with manufacturing operations.
Qualifications:
  • Excellent Communication Skills: Excellent communication skills (verbal, written, and interpersonal) for effective interaction with customers, the sales team, and manufacturing staff.
  • Technical Proficiency: Proficiency in Microsoft Office and the ability to learn and use internal systems efficiently.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills with high attention to detail.
  • Manufacturing Experience: Experience in a manufacturing environment is preferred, with a clear understanding of manufacturing processes and product lifecycle.
Benefits:
  • Comprehensive Benefits Package: At Galaxy Group, we are committed to supporting our employees both personally and professionally. We offer a comprehensive benefits package designed to help you thrive in and out of the workplace:
  • 401(k) with Matching
  • Dental, Health, and Vision Insurance
  • Employee Assistance Program
  • Health Savings Account
  • Life Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Referral Program
  • Retirement Plan