Technical Sales Representative

4 weeks ago

Tulsa, Oklahoma, United States Employee Owned Holdings, Inc. Full time
Job Title: Technical Inside Sales Representative

At Employee Owned Holdings, Inc., we are seeking a highly motivated and technical individual to join our team as a Technical Inside Sales Representative. As a key member of our sales team, you will be responsible for managing customer relationships, promoting and selling our products and value-added solutions, and providing exceptional customer service.

Key Responsibilities:
  • Manage communication with customers via phone and email to ensure timely and effective resolution of customer inquiries and issues.
  • Promote and sell products and value-added solutions to new customers through incoming calls, inquiries via email, and other sales channels.
  • Develop a high level of knowledge about our products and vendors to effectively communicate with customers and internal stakeholders.
  • Communicate with internal and vendor contacts to understand and respond to delivery needs, ensuring timely and accurate fulfillment of customer orders.
  • Manage large customers' questions, orders, and deliveries in partnership with outside sales representatives to ensure seamless customer experience.
  • Identify opportunities for cross-selling and upselling current customers to increase revenue and customer satisfaction.
  • Support and participate in our organization's continual improvement program to maintain ISO 9001 certification.
Requirements:
  • Bachelor's degree or higher in Industrial Distribution, Mechanical, or Electrical Engineering preferred.
  • Certified Fluid Power Hydraulic Specialist preferred.
  • Other technical certifications or degrees may be considered.
  • Up to two years of experience in sales, customer service, or technical fields (internship experience a plus).
  • Previous hands-on mechanical experience strongly preferred.
What We Offer:

We offer a competitive salary and benefits package, including medical, dental, vision, life, and disability insurance, and 401(k) plans with company match. As an employee-owned company, we offer a unique benefit through our Employee Stock Ownership Plan (ESOP), which allows employees to own stock in the company and participate in its growth and success.

Our ESOP program provides a special retirement benefit that allows employees to invest in their future without having to purchase shares. We are committed to training our employee owners to develop their skills and advance in their careers. Research shows that employee-owned companies are superior in performance, employee benefits, and employee morale because everyone is working towards a common goal.

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