Customer Service Representative
4 weeks ago
As a Customer Service Representative at Quick Quack Car Wash, you will be responsible for providing exceptional customer service to our valued clients. Your primary duties will include greeting customers, maintaining awareness of our services, and explaining them to customers. You will also be responsible for assisting customers with questions or price discrepancies, ensuring accurate transactions, and maintaining a clean and safe environment. Additionally, you will be required to hold advertising signs, perform marketing-related functions, and sell additional services and vending items. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this role.
Key Responsibilities:
Greet customers and maintain awareness of services provided by Quick Quack Car Wash
Explain services provided by Quick Quack Car Wash to customers
Assist customers with questions or price discrepancies
Ensure accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift
Hold advertising signs and perform other marketing-related functions
Sell additional services and vending items by recognizing opportunities and benefits to the customer
Accurately and efficiently complete sales transactions and maintain proper cash accountabilities at POS registers
Stock and maintain merchandise in vending cart
Maintain housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
Requirements:
Excellent customer service skills
Ability to smile and maintain a clean appearance as per the dress and grooming standards
Strong verbal communication skills
Ability to read, count, and write accurately
Ability to work various hours, weekends, and holidays
Ability to perform repetitive movements over long periods of time
High school diploma or equivalent preferred
Prolonged periods standing and working on cash register or related equipment
Ability to lift up to 15 pounds at times
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