Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Paramount Staffing LLC. In this role, you will be responsible for managing pharmaceutical medical claims, following up on pending requests, and working with customers to answer questions regarding prescriptions.
As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met. You will be responsible for identifying and assessing customer needs, building sustainable relationships, and meeting personal and team targets.
The ideal candidate will have a strong track record of customer support experience, excellent communication and presentation skills, and the ability to multi-task and prioritize tasks effectively. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Manage pharmaceutical medical claims
- Follow up on pending requests for authorizations, referrals, and scheduling
- Work with customers to answer questions regarding prescriptions
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal and team targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Maintain confidentiality of all customer and Company records, account numbers, or any other verbal or recorded transactions as required through compliance
Requirements:
- Minimum 1 year of Call Center experience
- Excellent customer service skills and ability to build relationships with customers
- Ability to remain calm and professional under pressure
- Good organizational and time management skills
- Must be computer literate and able to navigate online portals
- Ability to type 25 WPM
- High School diploma and background check required
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team.About the Role:We are looking for a friendly and approachable individual who can provide exceptional customer service to our customers. As a Customer Service Representative, you will be responsible for greeting customers, answering phone...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCDomino's Pizza LLC is a leading pizza delivery company that offers a unique opportunity for individuals to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeJob Title: Entry-Level Customer Service PositionsWe are seeking a dedicated and customer-focused individual to join our team as an Entry-Level Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key Responsibilities:Identify and pursue...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Edfinancial Services LLC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Edfinancial Services LLC.Job SummaryAs a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, chat, or email, resolving customer inquiries and issues in a...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States DATAMARK (Texas) Full timeCustomer Service Representative IDATAMARK, Inc. is a leading provider of innovative solutions in the call center industry. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative I.Job SummaryThe Customer Service Representative I will be responsible for providing exceptional customer service to...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? Spark Theory Innovations is seeking a talented Entry-Level Customer Service Representative to join our team!About the RoleAs a Customer Service Representative, you will be the face...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to provide exceptional customer service and support to our customers.Key Responsibilities:Provide prompt and courteous customer service to resolve customer issuesRing up sales on cash register accurately and efficientlyPerform multi-function operations of...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Teleperformance USA Full time{"h1": "Job Title: Member Support Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Member Support Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and exceeding...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Bianca Alderette Farmers Insurance Full timebJob Title:/b Customer Service Representative/Retention SpecialistbrbrbJob Summary:/b We are seeking a highly skilled Customer Service Representative/Retention Specialist to join our team at Bianca Alderette Farmers Insurance.brbrbKey Responsibilities:/bbrbr* Engage with policyholders, addressing their inquiries and providing excellent customer service.br*...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we are seeking a talented Customer Service Representative to join our team.Job SummaryWe are looking for a Customer Service Representative to provide excellent customer service to our...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Intelogix Corporation Full timeCustomer Service RepresentativeAt Intelogix Corporation, we are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers via phone, addressing their inquiries, resolving complaints, and guiding them through...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Avis Budget Group Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience.Key Responsibilities:Assist customers...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Avis Budget Group Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our clients while assisting with the rental and return process.Key Responsibilities:Assist...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Lowes Full timeJob Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at Lowe's, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our company, and your interactions with customers will set the tone for their shopping experience.Key...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Sedgwick Full timeCareer Opportunity at SedgwickWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for expediting the claims application process, ensuring correct case assignment, and acting as a customer liaison to resolve problems and questions.Key...
-
Customer Service Representative
2 months ago
El Paso, Texas, United States Avis Budget Group Full time{"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at Avis Budget Group, you will be responsible for providing exceptional customer service to our clients. Your duties will include assisting customers in different parts of the rental or return process on our airport lots, checking cars,...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Progressive Leasing Full timeJob Title: Collections RepresentativeWe are seeking a highly skilled and motivated Collections Representative to join our team at Progressive Leasing. As a Collections Representative, you will be responsible for collecting on accounts that are less than 60 days past due, providing top-tier support and service to our customers, and working collaboratively...
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Hertz Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport location team, you will be responsible for providing exceptional customer service to our customers as they return their vehicles.Key...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Kids Dental Brands Full timeCall Center Representative OpportunityWe are seeking a reliable and customer-focused Call Center Representative to join our team at Kids Dental Brands. As a key member of our call center team, you will be responsible for providing exceptional customer service to our patients and families.Key Responsibilities:Respond to customer inquiries and resolve issues...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States GC Services Full timeUnlock Your Career PotentialAt GC Services, we're committed to providing exceptional customer service and support. As a Customer Service Representative, you'll play a vital role in delivering a world-class experience to our clients.What We OfferCompetitive Compensation: Earn up to $15/hour and enjoy paid time off after 90 days of employment.Benefits Package:...