Member Services Associate
2 weeks ago
Member Services Associate
Qualifications:
- Proficient in English communication
- Strong reading and writing capabilities
Key Competencies:
- Excellent interpersonal skills
- Exceptional customer support abilities
Core Responsibilities:
- Identify the preferences and requirements of potential members
- Provide comprehensive information regarding facility offerings and programs
- Convert inquiries into facility visits
- Conduct tours and offer trial memberships
- Facilitate upgrades for current memberships
- Achieve sales targets
Member Engagement:
- Welcome members and visitors
- Assist with member check-in processes
- Address member inquiries and requests
Visitor Interaction:
- Welcome visitors and clarify membership options
- Follow up with potential members
Inform members and visitors about special events
Administrative Duties:
- Handle phone inquiries
- Maintain a professional demeanor at all times
- Coordinate member services appointments
- Ensure a tidy work environment
Employment Type: Full-time
Perks: Employee discounts available
Work Schedule:
Morning shifts:
- Monday to Friday
- Weekends as required
- On-site work environment
Compensation: $16-$17 per hour
Work Shift: Morning hours
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