Member Services Associate

2 weeks ago


Staten Island, New York, United States Crunch - Pacifico Group Full time
Position Overview

Member Services Associate

Qualifications:

  • Proficient in English communication
  • Strong reading and writing capabilities

Key Competencies:

  • Excellent interpersonal skills
  • Exceptional customer support abilities

Core Responsibilities:

  • Identify the preferences and requirements of potential members
  • Provide comprehensive information regarding facility offerings and programs
  • Convert inquiries into facility visits
  • Conduct tours and offer trial memberships
  • Facilitate upgrades for current memberships
  • Achieve sales targets

Member Engagement:

  • Welcome members and visitors
  • Assist with member check-in processes
  • Address member inquiries and requests

Visitor Interaction:

  • Welcome visitors and clarify membership options
  • Follow up with potential members

Inform members and visitors about special events

Administrative Duties:

  • Handle phone inquiries
  • Maintain a professional demeanor at all times
  • Coordinate member services appointments
  • Ensure a tidy work environment

Employment Type: Full-time

Perks: Employee discounts available

Work Schedule:

Morning shifts:

  • Monday to Friday
  • Weekends as required
  • On-site work environment

Compensation: $16-$17 per hour

Work Shift: Morning hours



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