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Administrative Operations Coordinator

2 months ago

Woodinville, Washington, United States RESIDE Worldwide Inc Full time

Operations Support Specialist

Job Category: Operations Requisition Number: OPERA001311

Position Overview

For nearly three decades, RESIDE Worldwide Inc. has excelled as a premier provider of international housing solutions. We specialize in corporate housing, furniture rental and sales, property management, and cleaning services. We are currently looking for an Operations Support Specialist to assist with administrative functions for our guests and our teams in ABODA Furnishings, ABODA Cleaning Services, and ABODA Corporate Housing. Our primary objective is to ensure our guests experience complete satisfaction and comfort in their temporary residences.

Work Schedule: Thursday - Monday, 10:00 am - 6:30 pm.

Key Responsibilities:

  • Prepare and assemble key packets for guests.
  • Process key returns efficiently.
  • Create key tags and duplicate keys for new units.
  • Maintain the missing key log and communicate with relevant teams to facilitate key returns.
  • Notify Supplier Support Services regarding unreturned keys and coordinate necessary lock changes.
  • Monitor access support, dispatch, and leasing emails, responding to inquiries promptly.
  • Manage key inventory for leased and wholesale properties.
  • Oversee parking arrangements for properties with external garages and contracted buildings.
  • Print task schedules and prepare keys/access items for field staff.
  • Maintain inventory of key tags, envelopes, and other materials needed for key packets.
  • Investigate missing items and discrepancies.
  • Process job completion documents in the field.
  • Organize and schedule in-field tasks efficiently.
  • Execute the new unit pickup process, including lease signing, inspections, and gathering essential information.
  • Coordinate new unit setup for furniture, housewares, and utility services.
  • Send bi-weekly updates for doorman lists and property directories, ensuring all property contact and parking information is current.

Benefits:

  • Medical, Dental, and Vision coverage.
  • Paid on-the-job training.
  • 401k plan with employer matching.
  • Paid holidays and vacation time.
  • Tuition Reimbursement Program.
  • Employee Referral Program.
  • Employee Assistance Program.
  • Complimentary Costco membership after one year of employment, company-sponsored stay in ABODA apartment (2 nights), discounted cleaning services, and more.

Health and Wellness:

To promote the health and safety of all employees, RESIDE Worldwide requires COVID-19 vaccination.

Diversity and Inclusion:

RESIDE Worldwide Inc. and its affiliated brands are committed to fostering respect and inclusion in the workplace. We are an equal opportunity employer, welcoming individuals from diverse backgrounds and experiences. We value kindness and respect in all interactions and encourage applicants of all races, national origins, genders, gender identities or expressions, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages.

Qualifications:

Skills:

Behaviors:

Motivations:

Education:

Required: High School Diploma/GED or equivalent.

Experience:

Required: Ability to contribute as a team player in support of company, department, and individual objectives. Ensure all client communications are professional and well-articulated. Proficient in the use of technology such as CRM systems and other relevant software.

Preferred: Experience in the hospitality industry is advantageous.

Licenses & Certifications: