Network Operations Specialist

2 hours ago


New Orleans, Louisiana, United States Zachary Piper Full time
Job Title: Network Operations Specialist

Zachary Piper Solutions is seeking a highly skilled Network Operations Specialist to support a network operations program for the MARFORRES (Marine Corps Reserves) intranet located in New Orleans, LA.

This role requires a candidate with a diverse set of skills in network operations and end-user support, managing over 400,000 hardware devices and supporting 800,000 users both in the U.S. and internationally.

Responsibilities:
  • Monitor network infrastructure, respond to alerts, and handle incidents from triage through resolution, including escalations
  • Manage infrastructure repairs and coordinate remote activities to maintain service continuity
  • Provide root cause analysis, document findings, and support data center operations as needed
  • Record shift activities in reporting tools and notify government representatives of incidents
Qualifications:
  • Secret clearance required
  • 5+ years of IT experience
  • Experience monitoring, maintaining, administering, configuring, and/or troubleshooting Network Devices (Routers, Switches, Firewalls)
  • Troubleshooting outages, configuration upgrades, and monitoring and reporting outages on classified and unclassified networks.
  • Network performance monitoring, network security monitoring
  • IAT II certification required
Compensation:
  • Salary Range: $85K - $108K based off years of experience and non-negotiable above $145K
  • Full Benefits: Cigna Medical, Dental, and Vision, PTO, Paid Federal Holidays, 401k, etc


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