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Network Operations Specialist
2 months ago
Zachary Piper Solutions is seeking a highly skilled Network Operations Specialist to support a network operations program for MARFORRES (Marine Corp Reserves) intranet in New Orleans, LA.
The ideal candidate will have a dynamic skill set in network operations and end-user support for more than 400,000 hardware devices and 800,000 users in the U.S. and abroad.
Responsibilities:- Monitor the infrastructure and network by responding appropriately to alerts and events
- Respond to incidents from triage through resolution, including escalations, where appropriate
- Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
- Provide root cause analysis documentation in accordance with Government procedures
- Provide data center support where appropriate
- Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
- Provide incident notification to Government representatives
- Secret clearance required
- 5+ years of IT experience
- Experience monitoring, maintaining, administering, configuring, and/or troubleshooting Network Devices (Routers, Switches, Firewalls)
- Troubleshooting outages, configuration upgrades, and monitoring and reporting outages on classified and unclassified networks
- Network performance monitoring, network security monitoring
- IAT II certification required (CySA+, GICSP, GSEC, Security+CE, CND, CAP, CASP+, CISM)
- CCNA Security required (3-6 month waiver period)
Total compensation based on experience level – $60,000 - $80,000+
Full Benefits, PTO/Holiday, 401K Match
Long term program – funded through 2028