Network Operations Specialist

1 week ago


New Orleans, Louisiana, United States Zachary Piper Full time

Zachary Piper Solutions is seeking a highly skilled Network Operations Specialist to support a network operations program for a government agency's intranet. The team is looking for an individual with a strong background in network operations and end-user support for a large-scale network infrastructure.

Clearance: Secret clearance required

Responsibilities:

  • Monitor the network infrastructure and respond to alerts and events in a timely manner.
  • Respond to incidents from triage through resolution, including escalations where necessary.
  • Perform infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
  • Provide root cause analysis documentation in accordance with government procedures.
  • Provide data center support as needed.
  • Document daily shift activities in reporting and ticketing tools and ensure proper handoff of any outstanding issues.
  • Provide incident notification to government representatives.

Qualifications:

  • Secret clearance required
  • 10+ years of IT experience
  • Experience monitoring, maintaining, administering, configuring, and/or troubleshooting network devices (routers, switches, firewalls)
  • Troubleshooting outages, configuration upgrades, and monitoring and reporting outages on classified and unclassified networks
  • Network performance monitoring, network security monitoring
  • IAT II certification required (CySA+, GICSP, GSEC, Security+CE, CND, CAP, CASP+, CISM)
  • CCNA Security required

Compensation:

  • Total compensation based on experience level – $85,000 - $108,000+
  • Full benefits, PTO/Holiday, 401K Match
  • Long-term program – funded through 2028


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