VP, Global Alliance Strategist

4 days ago


Menlo Park, California, United States Genesys Cloud Services, Inc. Full time

At Genesys Cloud Services, Inc., we empower organizations to create exceptional customer experiences by leveraging our AI-powered Experience Orchestration platform. Our team of experts is dedicated to delivering personalized and empathetic interactions at scale, driving business outcomes and employee engagement.

About the Role

We are seeking an experienced leader to join our Global Sales Leadership executive team as a VP, Global Alliance Strategist. This role will be responsible for managing global relationships with select partners who have distributed operations in multiple regions. The successful candidate will lead an organization that drives pipeline generation and bookings performance across all sales motions and routes to channel.

Key Responsibilities
  1. Pipeline Generation and Bookings: Establish and deliver global pipeline generation and bookings targets with Global Partners.
  2. Relationship Building: Develop and maintain relevant, trusted executive-level relationships with Global Partners.
  3. Team Leadership: Develop, lead, and motivate a key team of globally dispersed resources.
  4. Go-to-Market Programs: Define and execute global partner go-to-market programs and campaigns.
  5. Partner Enablement: Ensure partners are fully enabled at global and regional levels and deliver on our customer experience expectations.
  6. Regional Alignment: Effectively align regional Genesys sales teams and leaders for local execution of global initiatives.
  7. Metrics and Reporting: Track and report key success metrics for Global Partners.

The ideal candidate will have a proven track record of bringing passion, energy, and motivation to a business, with exceptional communication skills to win commitment and buy-in to a common vision and clearly stated goals. They should have experience of operating in a high-growth SaaS environment, leading global relationships, and developing high-performing teams.

What We Offer
  • Market-Competitive Salary: An estimated base compensation range of $232,100.00 - $431,100.00, depending on qualifications and location.
  • Benefits Package: Comprehensive medical, dental, and vision insurance, flexible work schedules, work-from-home opportunities, development and career growth opportunities, open time off, 401(k) matching program, adoption assistance, fertility treatments, and more.

Genesys empowers more than 8,000 organizations worldwide to improve loyalty and business outcomes through exceptional customer experiences. Join us in shaping the future of CX and drive business success with our innovative solutions.



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