Healthcare Account Specialist

1 week ago


Greeley, Colorado, United States Professional Finance Company Inc Full time

Healthcare Account Specialist

Join a dedicated team of professionals committed to making a positive impact in the lives of patients by assisting them in managing their medical financial obligations. Our collaborative environment ensures that patients receive comprehensive information and resources to navigate their financial challenges effectively.

We are specifically seeking candidates residing in our licensed states: Alabama, Arizona, Colorado, Louisiana, Mississippi, Missouri, Nebraska, New Mexico, Ohio, North Carolina, South Carolina, Tennessee, Texas, and Wyoming.

Our Workplace Culture

Our organizational culture emphasizes various strategies aimed at fostering career advancement, maintaining work-life balance, promoting teamwork, and providing financial rewards.

A significant aspect of our commitment to employee development is our career path initiative through a badge program. This program empowers representatives to enhance their skills and advance their careers by completing additional training and assessments. By achieving certifications in various job functions, employees can progress within the company and embrace new opportunities.

We also support a flexible, hybrid work model, acknowledging the importance of balancing personal and professional commitments. This flexibility is instrumental in helping our employees achieve job satisfaction and retention.

Employee Benefits

· Comprehensive Medical, Dental, and Vision Coverage

· Health Savings Account (HSA) and Flexible Spending Account (FSA)

· Supplemental Insurance Options

· 401(k) Plan with Profit Sharing

· Six Paid Holidays plus One Floating Holiday

· Standard Workweek: Monday to Friday (No Weekends)

· Remote Work Eligibility

Role Overview

In this call center position, you will deliver exceptional customer service while assisting patients from various healthcare facilities across the nation in resolving their medical debts. Key responsibilities include:

· Addressing inquiries related to patient accounts

· Negotiating and processing payments

· Educating patients on their financial responsibilities

· Communicating insurance details

· Adhering to HIPAA regulations



Qualifications

The ideal candidate will possess:

· A high school diploma or GED

· A positive and enthusiastic demeanor

· Compassion and empathy towards others

· Experience in a medical office setting (preferred but not required)

Compensation

Starting at $15 per hour, with potential earnings up to $18 per hour.

Monthly performance-based incentives are available, along with bonuses for achieving targets and receiving positive feedback from patients. These incentives not only encourage high performance but also recognize the dedication and hard work of our staff.

Professional Finance Company, Inc. is an equal opportunity employer, committed to providing a diverse and inclusive workplace free from discrimination and harassment of any kind.



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